QODALYTH / RETURNS

Returns & exchanges

Last updated: October 9, 2026

Request a return within 30 days of delivery. Items should be unused, in their original condition and packaging. Please contact us before sending anything back.

For a change of mind, return postage is paid by the customer. Damaged or incorrect items are eligible for a replacement or refund after review. Approved refunds are issued to the original payment method within 5 business days after receiving and inspecting the return.